On-Demand In Action - Snow Removal:
"I just want you to know that Springwise is the ONLY facility management company that we are working with. We have cut ties with all the others: USM, Denco, etc. Springwise is professional, the people are a pleasure to work with, and you really care about your vendors. And if you want me to brag to any of the higher ups about you, I¹d be happy to do that too" - Roger Dvorak from Curb to Curb Inc.
On-Demand In Action - Landscaping:
Recently, one of our teams noticed that a client's security lights were out and that a wall had been covered with graffiti. They notified the manager and we organized the corporate communications and the resources to restore the lights and clean the façade.
On-Demand In Action – Parking Lot Services:
During an unusually harsh winter, our client expected us to just meet the service level specified. Our strategic partner felt personally accountable for the quality of service provided; so much so that after record snowfall an internal communication read:
"I don't know who lit a fire under our snow removal contractor, but we now by far have the best parking lot in Marysville. The entire lot is plowed down to the pavement, including the dock area and the back of the store. My jaw dropped all the way from my car to the front door."
On-Demand In Action – Sign Installation:
All of our crews - not just our sign technicians - are trained to look for sign and lighting outages
On-Demand In Action – Door / Window:
When one of their customers accidentally drove his vehicle through their front door our client needed us to act fast and think faster. We coordinated securing the location in less than one hour and organized and completed a complex emergency repair involving multiple crews within 24 hours.
On-Demand In Action – National Projects:
During a tote cage installation for one of our customers, our team member had to engineer a cost effective and safe way to fasten the cage assembly to a vinyl sided building.
On-Demand In Action – Roof Repairs:
When a storm brought 3 feet of snow to one of our West Coast locations, our strategic partner alerted us that the roof was not equipped to handle that kind of weight. We collaborated with our client to confirm this and dispatched several additional crews to help keep their roof clear with shovels and snow blowers - all at a fraction of the cost they were paying other vendors for the same work.
On-Demand In Action - Lighting:
Our crews look for potential problems whenever they are on-site or just passing by. They have been trained to look for potential safety issues and brand lighting outages. One team member noticed an entire bank of parking lot lights were not functioning at one of our client's locations. It turned out to be a corrosion issue in one wire that caused all the lights in the parking lot to go out. Thanks to our team members observation, a potential safety issues was averted.